Thiago
Owner — small shop
45 · São Paulo
15 years in auto repair. Strong on the craft, weak on management. Opened the business from clients he already had.
Goals
- Keep up with the shop’s intense workflow
- Grow and win new customers
- Have quality time with family
Frustrations
- Little knowledge of business administration
- Time lost on tasks that could be automated
- Does not know where the shop’s money goes














